Can I book a face-to-face appointment to discuss my NDIS application?

Yes. One reviewer met by appointment and was helped by staff member Leah with professional NDIS information.

Is there parking at the Joondalup location?

One reviewer noted there is no parking nearby, so you may need to find street parking.

APM Communities Joondalup - LAC

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 23 Google reviews · How we rank ›

3.7(23) 54 low data composite score See reviews on Google ✓ Google-verified

NDIS Plan ManagementSupported Accommodation & SDA

Services: NDIS Plan Management, Supported Accommodation & SDA
Reviews: 23

What recent reviews say

Strong personal service when you reach staff in person, but phone contact is unreliable-callers report waits of 20+ minutes, disconnects, or rudeness. Long-term reviews praise friendliness and knowledge; recent ones flag being "locked in" with limited help once enrolled.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

friendly and welcoming staff
professional advice on NDIS process
accessible location

Watch-outs

phone calls not answered or unanswered for long waits
staff rudeness when calls do connect
staff don't listen to clients

compassionate-staffpoor-communicationhard-to-reachresponsive-admin

Best for: people visiting in person for initial NDIS paperwork and advice

Think twice if: you need reliable phone support or ongoing coordination; contact issues and reported lack of listening are real concerns

Strengths

friendly in-person staff
professional NDIS guidance
accessible Joondalup location

Worth knowing

Leah named as staff member providing detailed NDIS guidance
face-to-face appointments available
no car parking nearby noted by one reviewer
20-minute wait reported for phone calls

What reviews say by service

NDIS Plan Management: staff praised for professional help with NDIS applications and information; some callers unable to reach them by phone
Support Coordination: reviewers report being 'locked in' with limited help after initial contact

How it compares

Rated 3.7 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
Has more Google reviews than 68% of the businesses in this directory.

How we scored this

How We Score

Star rating 37

Review volume 60

Review recency 43

Review sentiment 49

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Can I book a face-to-face appointment to discuss my NDIS application?: Yes. One reviewer met by appointment and was helped by staff member Leah with professional NDIS information.
Is there parking at the Joondalup location?: One reviewer noted there is no parking nearby, so you may need to find street parking.

Contact

Phone: +611800276522
Website: https://apm.net.au/ndis?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=wa&utm_content=joondalup-lac
Address: Shop L01, E025 & E26, Boas Ave, Joondalup WA 6027
Open in Google Maps

Last verified 2026-08-01

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Local Area Coordination (LAC) ServicesNDIS Access SupportEarly Start AustraliaEveryday IndependenceNDIS ReferralPsychosocial Recovery Coaching

As published by the business on its own website; not independently verified.

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