Best in-home & personal care providers in Perth
These are Perth providers for whom in-home and personal care (aged care, disability support, respite, nursing) is the core service, not a side offering, ranked using our methodology which weighs rating, review volume, recency and sentiment.
For a broader ranking that includes disability-focused organisations of all kinds, see our best disability services & support organisation overall list. This page is narrower: only businesses where in-home and personal care is the primary specialty.
Picks are ranked by score and relevance to in-home & personal care, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Just Better Care Perth and South Perth | 82 | 4.9 (35) | — | All-round aged & disability care |
| 2 | Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia | 78 | 4.7 (54) | — | NDIS & DVA-funded cleaning support |
| 3 | Disability Services Experts | 68 | 5 (6) | — | Punctual, well-trained support workers |
| 4 | Healthcare Australia (HCA) - Perth | 67 | 4.1 (44) | — | Established nursing & allied health |
| 5 | Right at Home Perth Midland | 65 | 4.8 (16) | — | Family-style loyalty & referrals |
| 6 | At Home Care | 62 | 4 (20) | — | Complex care & wheelchair transport |
| 7 | HenderCare (WA) | 59 | 4.4 (18) | — | Multi-state NDIS coverage |
| 8 | Ace Care | 59 | 5 (8) | — | Respite care specifically |
| 9 | Enable and Connect | 46 | 5 (1) | — | Newer option worth a direct chat |
Ranked picks
Just Better Care Perth and South Perth
Why it ranks first
Just Better Care earns the top spot on the strength of a 4.9 rating and a run of 14 recent reviews with zero negative themes surfacing. Staff and clients alike describe a workplace where communication is clear and care stays person-centred, which shows up in both retention and consistency of service.
Pros
- Strong team culture, low turnover feel from staff reviews
- Person-centred approach that emphasises dignity and independence
- Clear communication and coordination ahead of shifts
- Covers aged care, disability, respite and dementia support
Watch out: Review volume is still moderate (35 total), so keep an eye on how it scales as more clients come on.
Services: in home care, support coordination, ndis plan management, disability accommodation
Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Why it ranks second
Smurfettes has built a genuine specialty in navigating NDIS and DVA funding correctly from the first phone call, which is a real pain point for many families. Named cleaners get called out repeatedly for attentiveness and gentleness, and the high review volume (54) gives this ranking more statistical weight than most on this list.
Pros
- Understands NDIS and DVA funding paperwork from day one
- Named cleaners praised for thorough, unrushed work
- Reliable and on-time for ongoing NDIS plans
- Quick administrative turnaround on bookings
Watch out: A handful of one-off or vacate cleans have been reported as rushed or incomplete, with slow follow-up on complaints.
Services: employment services, in home care, support coordination, ndis plan management
Disability Services Experts
Why it ranks third
Every one of Disability Services Experts' six reviews is five stars, with a consistent thread about punctual, well-trained staff who genuinely listen. The inclusive group activities and social participation programs stand out as a specific strength for building client confidence.
Pros
- All reviews five-star so far
- Staff trained to listen and respect client preferences
Watch out: Still a small review base (6), so treat the perfect rating as an early positive signal rather than a settled track record.
Services: ndis plan management, in home care, disability accommodation, community day programs
Healthcare Australia (HCA) - Perth
Why it ranks fourth
Healthcare Australia brings 50-plus years of operating history and a solid volume of reviews (44), with staff repeatedly named for compassion and responsiveness. The rating sits lower than others here mainly because of billing complaints, so it's a fit for people who want an established, large-scale provider and are comfortable double-checking costs upfront.
Pros
- Long operating history and large-scale coverage
- Responsive allocation and booking process
- Named nursing staff praised for compassion
- Flexible scheduling and consistent availability
Watch out: Multiple reviewers report undisclosed costs (including a $550 blood test surprise) and unclear fee communication, so confirm all charges in writing before starting.
Services: in home care, ndis plan management, disability accommodation
Right at Home Perth Midland
Why it ranks fifth
Right at Home Perth Midland has built a reputation for warmth and responsiveness that keeps families coming back and referring others, reflected in a 4.8 rating. That said, one serious complaint alleging mishandled next-of-kin records and a missed death notification is significant enough that it deserves a direct conversation with the provider before signing on.
Pros
- Compassionate staff and management described repeatedly
- Responsive office team
- Wide service range including nursing and allied health
- Named staff praised across multiple reviews
Watch out: One severe complaint alleges serious administrative and duty-of-care failures around next-of-kin handling; worth asking about directly.
Services: in home care, ndis plan management, disability accommodation
At Home Care
Why it ranks sixth
At Home Care has genuine experience with complex and neurological care, and its wheelchair-accessible van hire is consistently praised even by otherwise critical reviewers. The picture is mixed though: older reviews describe committed carers, while more recent ones point to scheduling chaos and unresponsive management.
Pros
- Experience with complex and neurological care needs
- Wheelchair accessible van hire available
- Open 7 days a week
- Covers multiple disability types
Watch out: Recent reviews describe declining standards, staff turnover and management slow to respond to complaints, a shift from the earlier five-star pattern.
Services: ndis plan management, in home care, support coordination, disability accommodation
HenderCare (WA)
Why it ranks seventh
HenderCare is a registered NDIS provider with reach across multiple states and access to allied health services alongside personal care. Recent reviews trend toward praise for speed and helpful staff, a turnaround from older complaints about cancelled shifts.
Pros
- Registered NDIS provider
- Multi-state coverage
- Allied health services available alongside care
- Recent reviews show improving responsiveness
Watch out: Older reviews cite shifts cancelled without warning and unqualified carers, so ask about current staffing safeguards.
Services: employment services, in home care, ndis plan management, disability accommodation
Ace Care
Why it ranks eighth
Ace Care's respite service draws eight reviews and every one is five stars, with reviewers specifically calling out knowledgeable staff and an experience that matched what was advertised online. It's a smaller operation, so the confidence here is lower, but the sentiment is uniformly positive.
Pros
- All reviews five-star
- Knowledgeable NDIS support staff
Watch out: Review volume is low (8) and recency is lower than others on this list, so recent experience may vary from what's reflected here.
Services: ndis plan management, in home care, disability accommodation
Enable and Connect
Why it ranks ninth
Enable and Connect currently has just one review, a five-star rating, which isn't enough to establish a reliable pattern yet. It's included here because in-home and personal care is its core focus, but anyone considering it should go in with that limited data in mind.
Pros
- Perfect rating on its sole review so far
- Specialises specifically in personal care support
Watch out: Only one review to date, so there isn't enough data yet to judge consistency; ask for references directly.
Services: employment services, ndis plan management, in home care, disability accommodation
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Enquiries submitted through our contact forms may be passed to partner providers, and we may receive a referral fee. Our rankings and scores are based solely on our published method and are not influenced by referral fees.
Guides before you choose
- What in-home NDIS support costs and how hours are worked out
How in-home and personal care is typically priced, what pushes an hourly rate up, and how to work out roughly how many hours you actually need.
- Choosing in-home care for an ageing parent or family member
A practical starting point for families arranging in-home disability support for an ageing parent, covering what to look for, what to ask, and how to keep them involved in the decision.