Best disability services & support organisations in Perth
Providers who focus mainly on allied health and therapy are covered separately in best allied health & therapy services, and those centred on in-home and personal care sit in best in-home & personal care. This page ranks the generalists and specialists who compete on overall disability support quality.
Picks are ranked by score and relevance to disability services & support organisation, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Just Better Care Perth and South Perth | 82 | 4.9 (35) | — | All-round person-centred support |
| 2 | atWork Australia - North Perth | 80 | 4.6 (89) | — | Disability employment coaching |
| 3 | Good Company Disability Services Perth | 80 | 4.8 (48) | — | Mentoring and personal matching |
| 4 | Arise Services | 79 | 4.8 (48) | — | Fast, flexible support arranging |
| 5 | Target Behaviour Services | 79 | 5 (17) | — | PBS assessments and behaviour support |
| 6 | Horizon Living Group | 79 | 5 (17) | — | Quick, attentive service across the board |
| 7 | atWork Australia - Joondalup | 78 | 4.5 (72) | — | Job coaching with mental health support |
| 8 | Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia | 78 | 4.7 (54) | — | NDIS-funded home cleaning |
| 9 | VisAbility Western Australia | 78 | 4.7 (72) | — | Vision impairment community programs |
| 10 | What Ability - Western Australia | 77 | 5 (13) | — | Camps and social outings for families |
| 11 | Surgical House | 77 | 4.3 (86) | — | Medical consumables and NDIS equipment |
| 12 | Mighty Mentors | 76 | 4.6 (37) | — | Confidence-building mentoring |
| 13 | MyIntegra - Western Australia | 75 | 4.7 (27) | — | NDIS plan management and budgeting |
| 14 | Ahanacare | Registered NDIS Provider | NDIS Housing & Respite Accommodation | 75 | 4.9 (47) | — | SIL and respite accommodation |
| 15 | Alligator Cleaning | 75 | 4.5 (42) | — | NDIS home and garden cleaning |
Ranked picks
Just Better Care Perth and South Perth
Why it ranks first
Just Better Care combines aged care, disability support, respite and dementia care under one roof, with a 4.9 rating from 35 reviews and no negative themes surfacing across recent feedback. Staff and clients both describe a workplace culture built on dignity and clear communication, which tends to show up in how care is actually delivered.
Pros
- Person-centred care with a focus on independence
- Strong staff retention and team culture
- Clear communication and coordination before shifts
- Rated well above the category average
Watch out: Review volume is moderate (35 reviews), so treat the top score as an early strong signal rather than a long track record.
Services: in home care, support coordination, ndis plan management, disability accommodation
atWork Australia - North Perth
Why it ranks second
atWork Australia's North Perth office pairs a high review volume (89 reviews, 4.6 stars) with named job coaches who reviewers say genuinely invest time in understanding disability and chronic illness. Support goes beyond job search into forklift tickets, white cards and workplace readiness.
Pros
- Named coaches (Elaine, Yoyo, Chloe, Sonam) praised repeatedly
- Practical outcomes: licences, upskilling, workplace prep
- Responsive and patient communication
- Experience with neurodiversity, mental health and chronic illness
Watch out: A couple of recent reviews mention a dated office and a lecturing communication style, against an otherwise 82% five-star record.
Services: employment services, ndis plan management, disability accommodation
Good Company Disability Services Perth
Why it ranks third
Good Company matches clients with a consistent mentor rather than rotating staff, and reviewers across mentoring, respite and employment support describe real progress in confidence and independence. Named mentors like Amber, Isaac and Jess show up often, suggesting genuine relationships rather than a revolving door.
Pros
- Personally matched mentor-client pairs
- Same staff member continuity over time
- Fast communication by phone and email
- Backup mentors keep things flexible when needed
Services: employment services, ndis plan management, in home care, disability accommodation
Arise Services
Why it ranks fourth
Arise Services gets consistent praise for picking up the phone with a real person and arranging support at short notice, which matters when plans change quickly. Support workers are described as reliable and known by name across years, with a strong presence in holiday programs and community outings.
Pros
- Prompt phone and email response from real staff
- Arranges services reliably at short notice
- Support workers known by name over years
- Runs holiday programs and community outings
Services: employment services, in home care, disability accommodation, support coordination
Target Behaviour Services
Why it ranks fifth
Target Behaviour Services has a perfect 5-star rating across 17 reviews, with reviewers describing Faith and her team as thorough yet warm during what can be a stressful assessment process. The business covers Perth metro, regional WA and nationwide telehealth, and is a registered NDIS provider with zero audit non-conformities.
Pros
- Zero audit non-conformities as a registered NDIS provider
- Thorough, compassionate PBS assessments
- Rapid communication and telehealth flexibility
- Practical, evidence-based behaviour strategies
Watch out: Review count is modest (17), though every review is five stars.
Services: ndis plan management, allied health therapy, disability accommodation
Horizon Living Group
Why it ranks sixth
Horizon Living Group earns a perfect 5-star average from 17 reviews, with reviewers pointing to staff who take time to understand individual needs and respond quickly to requests. The tone across feedback is consistently professional and friendly rather than transactional.
Pros
- Fast, responsive team
- Genuine understanding of individual needs
- Caring, professional approach across services
Watch out: Based on a smaller review base (17), so worth confirming fit for your specific service needs directly.
Services: in home care, community day programs, ndis plan management, disability accommodation
atWork Australia - Joondalup
Why it ranks seventh
atWork Australia's Joondalup office has built a solid volume of feedback (72 reviews, 4.5 stars), with staff like Michelle, Alana and Molly named repeatedly for hands-on coaching that helps clients rebuild confidence and move into work. Practical extras like fuel vouchers and interview prep come up often.
Pros
- Named staff known for empathy and follow-through
- Practical job-ready support: clothing, fuel, interview prep
- Mental health and neurodiversity-aware coaching
- Fast response times
Watch out: An older complaint mentions staff rudeness, but this sits against a 79% five-star track record overall.
Services: ndis plan management, disability accommodation
Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Why it ranks eighth
Smurfettes handles NDIS and DVA funding correctly from the first call, which reviewers say removes a major source of stress, and named cleaners like Preye, Shauna and Aimee get called out for attentiveness. The strongest results are on ongoing NDIS plans, where the routine and reliability compound over time.
Pros
- Understands NDIS and DVA funding from day one
- Named cleaners praised for thoroughness and gentleness
- Reliable, on-time service on ongoing plans
- Quick administrative turnaround
Watch out: A minority of one-off or vacate cleans report missed areas, shortened service time, or slow follow-up on complaints.
Services: employment services, in home care, support coordination, ndis plan management
VisAbility Western Australia
Why it ranks ninth
VisAbility runs accessible, well-equipped facilities with weekend availability, and long-term clients speak to consistent programming over years. It's a solid pick for community engagement and vision-related support, though the picture on day-to-day service culture is mixed.
Pros
- Accessible facilities with parking and train access
- Weekend availability for community programs
- Long-standing client relationships
- Range of services for vision-impaired participants
Watch out: A recent serious complaint about receptionist conduct toward a vulnerable client points to inconsistency in front-line service standards.
Services: ndis plan management, in home care, disability accommodation
What Ability - Western Australia
Why it ranks tenth
What Ability has a perfect 5-star rating from 13 reviews, with parents describing children coming home smiling after outings and staff who build genuine relationships rather than just filling a roster. Communication with families about activities is proactive rather than reactive.
Pros
- Relationship-focused support workers
- Well-run camps and social events
- Proactive communication with families
- Reliable shift coverage when workers are unavailable
Watch out: Review volume is small (13), so this is a promising but early signal rather than a long track record.
Services: support coordination, ndis plan management, allied health therapy, disability accommodation
Surgical House
Why it ranks #11
Surgical House brings over 40 years of supplying hard-to-find medical consumables, with named staff like Megan and Wendy praised for product knowledge and treating customers as individuals. Health professionals specifically call out the NDIS quoting service for turning ordering from stressful into straightforward.
Pros
- Decades of experience stocking hard-to-find consumables
- NDIS-experienced staff and registered provider status
- Warranty and replacement support (including after years of use)
- Named staff known for going above and beyond
Watch out: One reviewer described a stock-out with no proactive update until they called after the delivery window passed.
Services: in home care, community day programs, ndis plan management, disability accommodation
Mighty Mentors
Why it ranks #12
Mighty Mentors gets warm feedback for personable support workers who help clients build life skills and independence through engaging camps and group activities. Support coordination gets called out as responsive, which matters when arranging ongoing mentoring.
Pros
- Personable, empathetic support workers
- Structured skill-building and independence focus
- Engaging camps and group activities
- Responsive support coordination
Watch out: One reviewer raised safety and accountability concerns during a program, which the business later addressed.
Services: in home care, community day programs, ndis plan management, disability accommodation
MyIntegra - Western Australia
Why it ranks #13
MyIntegra shows up in reviews describing six-year client partnerships and smooth monthly reporting, with staff praised for patience and NDIS expertise. That kind of longevity is a meaningful signal in plan management, where continuity matters as much as accuracy.
Pros
- Multi-year client relationships
- Monthly budget transparency and reporting
- Staff knowledgeable on NDIS rules and processes
- Quick response and processing for most clients
Watch out: One recent review flags a support coordinator missing appointments and delaying responses, a contrast to the usual experience.
Services: ndis plan management, support coordination, disability accommodation
Ahanacare | Registered NDIS Provider | NDIS Housing & Respite Accommodation
Why it ranks #14
Ahanacare covers SIL, respite, day programs and coordination, and most reviewers describe professional, compassionate teams with long-term participants valuing the stability. The rating sits at 4.9 from 47 reviews, though sentiment analysis shows a mixed picture underneath the surface score.
Pros
- Trained staff across disability and aged care
- Flexible, personalised support tailored to goals
- Long-term accommodation with stable team retention
- Comprehensive service range including SIL and day programs
Watch out: One detailed complaint documents serious safety and housing standard concerns, including inadequate security and an abrupt eviction; worth independently verifying before placing a vulnerable family member.
Services: ndis plan management, in home care, disability accommodation, community day programs
Alligator Cleaning
Why it ranks #15
Alligator Cleaning delivers punctual, thorough cleaning and gardening, with Anna in admin named repeatedly as accessible and responsive to custom requests. As a registered NDIS provider with police-checked, insured staff, it covers the compliance basics that NDIS participants need.
Pros
- Registered NDIS provider, fully insured with police-checked staff
- Named admin contact (Anna) for scheduling and queries
- Reliable turnaround on cleaning and garden work
- Flexible with custom booking requests
Watch out: One recent complaint describes inconsistent gardener deployment and full charges applied despite a cancellation.
Services: ndis plan management, disability accommodation
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