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APM Employment Services - Morley

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 20 Google reviews · How we rank ›

3.6(20) 56 low data composite score See reviews on Google ✓ Google-verified
Disability Employment ServicesNDIS Plan ManagementSupported Accommodation & SDA
APM Employment Services - Morley
Services
Disability Employment Services, NDIS Plan Management, Supported Accommodation & SDA
Reviews
20

What recent reviews say

Reviewers consistently praise named case workers (Mek, Zahra, Georgia, Hawa) for genuine empathy and effective job placement, even for clients with complex barriers. However, serious complaints emerge about office phone lines going unanswered, emails ignored for months, scheduled appointments missed or delayed, and staff apparently unfamiliar with client files at intake.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • compassionate case workers
  • quick job placements
  • personalized follow-up support
  • welcoming and kind staff
Watch-outs
  • phones hard to reach
  • poor email response
  • missed or late appointments
  • inconsistent record-keeping
compassionate-staffresponsive-adminpoor-communicationcancellationshard-to-reach
Best for: Job seekers with barriers to work who value one-to-one, compassionate support from case workers.
Think twice if: Office communication is consistently poor; phone lines rarely answered, emails left for months, and appointments routinely missed. Call ahead and follow up in writing.

Strengths

  • Empathetic, named case workers deliver real job matches
  • Post-placement follow-up and ongoing support
  • Open to people with complex barriers (mental health, neurodivergence)

Worth knowing

  • Case workers named: Mek (repeatedly praised), Zahra Gilmour, Georgia, Briana, Hawa Donzo, Eva, Rebecca
  • Post-placement support offered and praised
  • Self-Employment Assistance program available
  • Follow-up calls for anxiety and mental health management mentioned
  • Entrance around back/side of building; poor signage

What reviews say by service

Disability Employment Services
Strong one-to-one case worker support and job placement success; chronic admin and phone access failures undermine the experience.

How it compares

  • Rated 3.6 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 35
Review volume 57
Review recency 65
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
12
4
1
3
0
2
0
1
7

Common questions

Can I reach them by phone?
Reviews consistently report phones going unanswered. Multiple callers say they leave messages and wait weeks or go unanswered. One recent reviewer got through after posting a one-star review online.
How long does job placement take?
One reviewer was placed in a job after two appointments with their case worker; another found work within a week. Timescales vary, but some case workers deliver fast results.
Is there support after I start work?
Yes. Reviewers mention post-placement support and follow-up calls to check in on wellbeing and how clients are managing with medication, anxiety, or depression.
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Last updated 2026-08-01