Do you provide Medicare-covered services?

Yes. Reviewers of the Persistent Pain Program noted it was fully covered by Medicare, though eligibility varies by service.

What areas do you service?

Their website lists Osborne Park, Joondalup, Midland, Fremantle, Mandurah, Rockingham, and broader Western Australia.

Are you open on weekends?

Yes, the business lists opening hours 7 days a week.

Black Swan Health

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 21 Google reviews · How we rank ›

3.9(21) 62 composite score See reviews on Google ✓ Google-verified

Allied Health & Therapy ServicesNDIS Plan ManagementSupported Accommodation & SDA

Services: Allied Health & Therapy Services, NDIS Plan Management, Supported Accommodation & SDA
Reviews: 21

What recent reviews say

Strong reviews of pain management and therapy programs highlight personalised care and knowledgeable staff, especially praise for programs like Persistent Pain and exercise services. However, multiple one-star reviews flag serious concerns with autism assessments: assessors missed detail, misquoted clients in reports, and failed to apply autism-informed practice. Phone responsiveness has also been a sticking point. The gap between high praise for chronic illness support and poor experiences in neurodivergent assessment suggests inconsistent clinical depth across services.

Praised for

Supportive, caring staff and warm environment
Practical, well-structured therapy programs
Detailed clinical expertise across disciplines
Personal attention and individual treatment plans

Watch-outs

Autism assessment lacked depth and accuracy
Inattention to detail in diagnostic reports
Poor communication and responsiveness by phone
Insensitive remarks from clinicians

compassionate-staffperson-centred-carepoor-communicationhard-to-reachsupportive-environmentskilled-therapists

Best for: Adults managing chronic pain or physical rehabilitation; exercise and recovery support.

Think twice if: Seeking autism or neurodivergent assessment; prior issues with responsiveness suggest reaching out before committing.

Strengths

Persistent Pain Program praised for combining latest evidence with multidisciplinary support
Exercise physiology and rehab services with individual attention to form and goals
Medicare-covered options available
Open 7 days; serves multiple WA regions

Worth knowing

Persistent Pain Program combines allied health disciplines and science education
Exercise physiology staff (Dayne, Anne Thompson) noted for detailed form correction and motivation
Dietetics available (reviewer named Cheryl)
Simone named as point of personal support in pain management stream
Medicare coverage noted for some programs
Short waiting list claimed, but raises speed-over-detail concerns per autism assessment reviews

What reviews say by service

Allied Health & Therapy Services: Pain management and exercise programs highly praised for depth and support; autism assessment reviews reveal poor listening and inaccurate documentation.
NDIS Plan Management: Registered provider; no direct review evidence of plan management quality.

How it compares

Rated 3.9 against a 4.61 average across the 24 allied health & therapy services businesses listed here.
Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score

Star rating 44

Review volume 58

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you provide Medicare-covered services?: Yes. Reviewers of the Persistent Pain Program noted it was fully covered by Medicare, though eligibility varies by service.
What areas do you service?: Their website lists Osborne Park, Joondalup, Midland, Fremantle, Mandurah, Rockingham, and broader Western Australia.
Are you open on weekends?: Yes, the business lists opening hours 7 days a week.

Contact

Phone: +611300820398
Website: http://www.blackswanhealth.com.au/
Address: 137/145 Main St, Osborne Park WA 6017
Open in Google Maps

Last verified 2026-08-01

Opening hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Mental Health Assessment ServicesCommonwealth Psychosocial Support Program (CPSP)Psychology ServicesBuried in Treasures ProgramMen of HopeEmployee Assistance Program (EAP)headspaceEarly Psychosis

Credentials claimed:Registered NDIS health service provider, Registered NDIS provider of support coordination, recovery coaching and therapy services

As published by the business on its own website; not independently verified.

Find more in this area

Osborne Park

Request a quote

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