Most clients praise the team's genuine care and willingness to support beyond standard hours, naming coordinators like Evy and Jodie for their dedication through personal crises. Weekend respites and flexible after-hours phone support stand out. Two older reviews flag management issues and unclear billing for simple inquiries, though recent activity is uniformly positive.
Recent shift: Recent reviews consistently positive; earlier complaints about management and billing (3-4 years old) do not appear in the last year of activity.
Most reviewers praise Danecare staff as caring and reliable over years of service, with several noting strong mental health and wellbeing outcomes. One detailed complaint raised concerns about autism diagnosis, NDIS funding clarity, billing mistakes, and whether staff understood their goals.
Most users find staff helpful and the permit process straightforward. One significant complaint about rude treatment; a small group expressed frustration that strict walking-distance criteria didn't match their disability profile.
Review evidence is limited. The business lists AHPRA-qualified nursing, continence care, and supported accommodation services across Perth; category average for Supported Accommodation is 4.46. Customer detail is not yet available.
Last updated 2026-08-01