Reviewers consistently praise named employment consultants, particularly Kulsoom Bibi, Lachlan Jones, and Hannah Winning, for genuine support that moves people into jobs and helps with practical barriers like birth certificates and phone skills. However, reception and phone support draw sharp complaints about rudeness and long waits, and some job placements fall short of what people are capable of doing.
Many clients credit specific staff (Carlo, Renee, Elizabeth) with genuine support through job searches and financial help with courses and workwear. Phone responsiveness is a chronic problem; several reviewers report never reaching the office despite repeated attempts over months.
All three Google reviews rate this business five stars. Detail on specific experiences is limited, but the perfect rating suggests customers are satisfied with the service.
No customer reviews are available for this government advisory body. Check their website or contact them directly for information about their current services and how to access advocacy support.
Last updated 2026-08-01