MatchWorks Victoria Park

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 33 Google reviews · How we rank ›

3.5(33) 58 composite score See reviews on Google ✓ Google-verified

NDIS Plan ManagementSupported Accommodation & SDA

Services: NDIS Plan Management, Supported Accommodation & SDA
Reviews: 33

What recent reviews say

Most reviewers praise individual staff members (Anna, Beth, Chi, Wafi, Chloe) for genuine care and practical help getting jobs. However, a consistent minority report poor communication, rudeness when problems emerge, and delays in addressing concerns, with some feeling abandoned when their assigned consultant was on leave.

Praised for

named staff members go above and beyond
good job matching and employment support
staff compassionate and patient
felt listened to and understood

Watch-outs

poor communication and delayed follow-up
staff rudeness when issues arise
no support during staff absence
lack of accountability for missed appointments

compassionate-staffreliable-support-workerspoor-communicationskilled-therapistsresponsive-admin

Best for: job seekers with disability who connect well with their assigned staff member.

Think twice if: you need consistent communication across the whole team or if your consultant takes leave, as some reviewers felt abandoned during staff absence and experienced rudeness when raising concerns.

Strengths

named staff go above and beyond for job seekers
strong track record matching people to roles
staff take time to understand individual circumstances
patient, respectful approach

Worth knowing

Staff praised by name include Anna, Beth, Chi, Wafi, Chloe Burns, Taneale, Sumee, Caitland, and psychologist J
Several reviewers report successful job placements, including return to mining sector and new roles
One reviewer noted no response from consultant RM despite attempts to contact
Consultant Boudi reported delays until 'too late', and Jacinta reported to make light of client situation

What reviews say by service

Disability Employment Services: Strong outcomes when assigned staff invest time; multiple reviews cite successful job placements and careful matching.

How it compares

Rated 3.5 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score

Star rating 25

Review volume 66

Review recency 90

Review sentiment 48

Profile completeness 100

Verification 30

Rating breakdown

Contact

Phone: +61863504792
Website: https://www.matchworks.com.au/
Address: Level 1 Tower 1/59 Albany Hwy, Victoria Park WA 6100
Open in Google Maps

Last verified 2026-08-01

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Workforce AustraliaWork for the doleInclusive Employment AustraliaWork Assist for eligible employeesNDIS Connect Employment ProgramsCulturally and Linguistically Diverse programsEmployability Skills Training (EST)First Nations Employment Programs

Credentials claimed:ABN 74 614 366 031, ACN 614 366 031, TOID 5553

As published by the business on its own website; not independently verified.

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