Perth Disability Services & Support Organisation Guide
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St Jude’s Health Care Services

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 109 Google reviews · How we rank ›

4.1(109) 70 composite score See reviews on Google ✓ Google-verified
Disability Employment ServicesNDIS Plan ManagementIn-Home & Personal CareSupported Accommodation & SDACommunity Access & Day ProgramsSupport CoordinationAllied Health & Therapy Services
St Jude’s Health Care Services
Services
Disability Employment Services, NDIS Plan Management, In-Home & Personal Care
Reviews
109

What recent reviews say

Most reviewers report warm, attentive support and smooth transitions into care or housing. Staff know clients well, coordinate flexibly around individual schedules, and respond quickly to requests. One detailed complaint describes a distressing occupational therapy assessment marked by poor listening and infantilising language, resulting in service termination.

Praised for
  • compassionate and patient carers
  • responsive staff and coordinators
  • flexible and adaptable support
  • knowledgeable and proactive management
  • clear communication and direct access
Watch-outs
  • dismissive allied health professionals
  • inconsistent quality across teams
  • slow response to emerging care issues
compassionate-staffresponsive-adminflexible-schedulingperson-centred-caregood-cultural-fit
Best for: Families seeking stable housing transitions and people who need consistent, flexible in-home or respite support.
Think twice if: Allied health quality is uneven; one occupational therapy experience was dismissive and distressing, leading to service termination.

Strengths

  • Experienced team with consistent, known carers
  • Direct communication channels bypass gatekeeping
  • Onsite management oversight for quick resolution
  • High-care support with flexible staffing ratios

Worth knowing

  • Ranjit (staff member) praised for responsiveness and smooth hospital-to-home transitions
  • High-care clients receive consistent carer pairings and two-to-one staffing
  • Onsite management for rapid home modification approvals
  • Coordinators actively monitor health, nutrition education, and skill-building alongside care
  • Community participation and respite services available

What reviews say by service

Supported Accommodation & SDA
Smooth placement process, staff ask relevant settling-in questions, families report happiness with housing choice and proximity.
In-Home & Personal Care
High-care clients value consistent teams, flexible scheduling, and staff who respect independence while monitoring health and nutrition.
Community Access & Day Programs
Clients enjoy respectful, helpful outings to activities and shops; office staff are knowledgeable and responsive.
Allied Health & Therapy Services
Occupational therapy assessment was dismissive and infantilising, leaving client distressed and leading to service exit; conflicted advice about NDIS eligibility.
Support Coordination
Coordinators praised as competent communicators; direct access to admin and coordinators bypasses delays and speeds resolution.

How it compares

  • Rated 4.1 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 43
Review volume 89
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
6
3
0
2
1
1
22

Common questions

Can I contact carers and coordinators directly, or must I go through one person?
Reviewers report direct communication with coordinators, administration, and carers is available, which speeds up problem-solving compared to having all requests relayed through a single contact.
Do carers stay consistent, or will I have different people each time?
High-care clients mention having 'a very good, consistent team of carers who know him well' and being paired with the same support workers regularly.
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Last updated 2026-08-01