Do you help with job training and qualifications?

Yes. Staff help with course enrolment, interview prep, resume writing, and money management workshops. You can also get counselling support while job-hunting.

Is there help for mental health or neurodiversity?

Yes. Their website lists support for autism, mental health conditions, and neurodiversity, plus a health and wellbeing coaching program (Positivum).

What practical support is available?

Reviews mention fuel vouchers and clothing allowance to help you start work, plus on-the-job coaching after you are hired.

atWork Australia - Joondalup

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 72 Google reviews · How we rank ›

4.5(72) 78 composite score See reviews on Google ✓ Google-verified

NDIS Plan ManagementSupported Accommodation & SDA

Services: NDIS Plan Management, Supported Accommodation & SDA
Reviews: 72

What recent reviews say

Staff at atWork Joondalup earn repeated praise for genuine care and hands-on job coaching. Michelle, Alana, Molly, and others show real commitment to clients rebuilding confidence and moving into work. Beyond coaching, the service includes practical help like fuel vouchers and interview prep, plus mental health support for those managing anxiety. One older complaint flagged staff rudeness, but 79% five-star reviews suggest this is not the norm.

Praised for

compassionate staff
personalized job coaching
practical support (clothes, fuel vouchers)
quick response and follow-through

Watch-outs

perceived staff rudeness (isolated)
empathy gaps reported (dated)

compassionate-staffresponsive-adminperson-centred-carepunctual

Best for: People leaving welfare or parenting duties seeking confidence, skills training, and practical job placement support.

Think twice if: One older complaint alleged staff rudeness and payment issues; current high ratings suggest this is not routine, but worth confirming the experience matches.

Strengths

Named staff known for empathy (Michelle, Alana, Molly)
Practical job-ready support (clothes, fuel, interview prep)
Mental health and neurodiversity coaching
Fast response and follow-through

Worth knowing

Michelle, Alana, Molly, Shelby, Julia Wood, and Danelle Marsh specifically named for strong job coaching
Free counselling offered as part of service
Practical support includes fuel vouchers and clothing allowance for work
Money management course led by Maureen
Support for neurodiversity, autism, and mental health conditions

What reviews say by service

Disability Employment Services: Job coaches earn consistent praise for patience, follow-through, and rebuilding client confidence from interview prep to settled employment.

How it compares

Rated 4.5 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score

Star rating 64

Review volume 81

Review recency 100

Review sentiment 68

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you help with job training and qualifications?: Yes. Staff help with course enrolment, interview prep, resume writing, and money management workshops. You can also get counselling support while job-hunting.
Is there help for mental health or neurodiversity?: Yes. Their website lists support for autism, mental health conditions, and neurodiversity, plus a health and wellbeing coaching program (Positivum).
What practical support is available?: Reviews mention fuel vouchers and clothing allowance to help you start work, plus on-the-job coaching after you are hired.

Contact

Phone: +611300080856
Website: https://www.atworkaustralia.com.au/locations/joondalup/?utm_source=google&utm_medium=organic&utm_campaign=gmb-JoondalupWA
Address: Units 1 - 3/48 Central Walk, Joondalup WA 6027
Open in Google Maps

Last verified 2026-08-01

Opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

From their website

Services listed

Inclusive Employment Australia (disability employment services)Workforce AustraliaJob coachingHealth and wellbeing coaching (Positivum program)Allied health supportResume preparationInterview preparationOn-the-job support

As published by the business on its own website; not independently verified.

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