Smurfettes Cleaning Service - NDIS Approved & Disability Cleaning Services Australia
Most reviewers experience reliable, respectful cleaning that genuinely eases the mental load of household management. Staff navigate NDIS and DVA funding correctly from the first call, cleaners show up on time, and the work is thorough without rushing. Individual cleaners (Preye, Shauna, Aimee) are named with warmth for their attentiveness and care. However, a minority report incomplete work on one-off cleans, service time cut short, and poor responses when things go wrong. A significant complaint involved a bond loss and unresolved follow-up through small claims court. Communication gaps on customer preferences (like cleaner gender) have also surfaced. Consistency appears strong for ongoing NDIS plans but less certain for vacate or one-off bookings.
