Perth Disability Services & Support Organisation Guide
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HenderCare (WA)

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 18 Google reviews · How we rank ›

4.4(18) 59 low data composite score See reviews on Google ✓ Google-verified
Disability Employment ServicesIn-Home & Personal CareNDIS Plan ManagementSupported Accommodation & SDA
HenderCare (WA)
Services
Disability Employment Services, In-Home & Personal Care, NDIS Plan Management
Reviews
18

What recent reviews say

Most recent reviews praise speed and helpful staff, but older complaints highlight cancellations without warning, shifts that don't show, and poor phone responsiveness. Recent activity suggests improvement.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • efficient service
  • helpful staff
  • reliable management
Watch-outs
  • cancelled shifts without notice
  • unqualified carers
  • poor phone support
responsive-adminhard-to-reachcancellationsunqualified-staffcompassionate-staff
Best for: individuals needing flexible home support with NDIS plan backing
Think twice if: service consistency has been inconsistent; check their current shift scheduling reliability before committing

Strengths

  • registered NDIS provider
  • multi-state coverage
  • allied health services available

Worth knowing

  • named staff mentioned positively: Maria and Christine
  • shift cancellations without advance notice flagged as problem
  • allied health and speech pathology listed on website
  • operates since 2004

What reviews say by service

In-Home & Personal Care
recent positive feedback on efficiency contrasts with older complaints of cancelled shifts and no-shows
Disability Employment Services
limited review evidence
NDIS Plan Management
limited review evidence
Supported Accommodation & SDA
limited review evidence

How it compares

  • Rated 4.4 against a 4.46 average across the 42 in-home & personal care businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 59
Review volume 56
Review recency 44
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
1
3
1
2
1
1
1

Common questions

Does HenderCare operate outside Perth?
Yes, their website lists coverage across South Australia, Victoria, New South Wales, Australian Capital Territory, Tasmania, and Queensland as well as Western Australia.
Are they a registered NDIS provider?
Yes, they state they are a registered NDIS provider and Approved Support at Home provider.

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Last updated 2026-08-01