Perth Disability Services & Support Organisation Guide
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Innovative Support Australia

Updated 2026-08-01 · 2,902 reviewed · 121 listed · Scored from 4 Google reviews · How we rank ›

2.0(4) 51 low data composite score See reviews on Google
NDIS Plan ManagementSupport CoordinationSupported Accommodation & SDA
Innovative Support Australia
Services
NDIS Plan Management, Support Coordination, Supported Accommodation & SDA
Reviews
4

What recent reviews say

Most reviewers report being terminated abruptly, with complaints about unmet support needs and poor handling of departures. No positive review evidence available to balance the record.

Based on limited recent reviews, so treat this as low-confidence.

Watch-outs
  • sudden service termination without notice
  • unmet support needs
  • poor communication and complaints ignored
  • staff inattention
  • abrupt exit without transition planning
poor-communicationhard-to-reachinconsistent-carers
Think twice if: Multiple long-term clients report sudden termination and unmet support needs; seek detailed references before committing.

Worth knowing

  • Two clients exited after 4-5 years with minimal notice
  • staff reportedly spent time on phones rather than providing support
  • termination occurred before Christmas
  • service exit happened during clients' period of illness and high need

What reviews say by service

Support Coordination
Clients reported complaints about support coordination falling on deaf ears
Supported Accommodation & SDA
Multiple clients describe poor quality of care and abrupt exit from accommodation services

How it compares

  • Rated 2 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

How We Score
Star rating 36
Review volume 30
Review recency 100
Review sentiment 33
Profile completeness 100
Verification 30

Rating breakdown

5
1
4
0
3
0
2
0
1
3

Similar disability services nearby

Enable WA
52 low data

Enable WA

3.7(12)✓ Google-verified

Long-time clients praise Enable WA's caring approach and individual coordinators who go beyond expectations. However, newer or departing clients report serious gaps: calls unanswered, services cancelled last-minute, NDIS paperwork delayed, and decisions imposed without discussion. Experience appears highly dependent on the individual coordinator or worker assigned.

NDIS Plan ManagementSupported Accommodation & SDA
At Home Care
62 low data

At Home Care

4.0(20)✓ Google-verified

At Home Care shows stark polarization: older five-star reviews describe committed carers and smooth complex care, while recent one-star complaints cite rude staff, flaky scheduling, and administrative indifference. The wheelchair van earns consistent praise, but current clients report falling service standards and no accountability when issues arise.

NDIS Plan ManagementIn-Home & Personal CareSupport Coordination

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Last updated 2026-08-01