Kalina draws strong praise for responsiveness and enabling family caregivers to take a break, but faces serious complaints about staff turnover, ableist practices, and dismissing client voices. Some clients report feeling unheard and regressing under their care despite the organisation's stated professionalism.
Based on limited recent reviews, so treat this as low-confidence.
Mighty Mentors earns strong praise for personable, skilled support workers who help clients build confidence and independence through meaningful mentoring. Most reviewers highlight warm staff and engaging activities, though one client raised serious safety and accountability concerns during a program, which the business later addressed.
Most reviewers describe indifferent or hostile staff who enforce compliance over genuine support. Phone calls go unanswered, appointments are perfunctory, and clients report being "kicked out" or cut off for minor infractions. A handful of reviewers met individual staff members who helped them navigate payments or training, but these exceptions do not offset the widespread pattern of poor service.
Review evidence for this Joondalup business is limited. Their website lists NDIS plan creation, assistive technology, and home and living support across Australia.
Last updated 2026-08-01