28 low data
Cocoon SDA Care, Western Australia Office
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
NDIS Plan ManagementSupported Accommodation & SDA
Maxima
Disability Employment ServicesNDIS Plan ManagementSupported Accommodation & SDA
- Services
- Disability Employment Services, NDIS Plan Management, Supported Accommodation & SDA
- Reviews
- 25
What recent reviews say
Maxima's Fremantle office earns consistent five-star praise for staff who know clients by name and adapt help to each person's needs, especially around mental health and job searching. However, a handful of reviews flag poor first impressions: locked doors past opening time, two-week wait-outs for new clients, and dismissive treatment that sent people elsewhere.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- compassionate individual staff
- flexible and understanding approach
- trauma-informed support
- long-term client relationships
- treats people as individuals not numbers
Watch-outs
- initial access barriers
- staff accountability gaps
- locked doors outside hours
compassionate-staffperson-centred-carereliable-support-workersflexible-schedulinghard-to-reach
Best for: people with mental health or complex disabilities seeking long-term job support and coaching
Think twice if: you value immediate access; newcomers report wait-outs and locked doors during published hours
Strengths
- named staff (Kyle, Katie Hurd, Melony) praised repeatedly
- interview coaching and accompaniment
- 18+ months average retention with clients
- trauma-informed employment support
Worth knowing
- Kyle (named repeatedly across multiple years of reviews for trauma-informed approach)
- Katie Hurd praised for professional guidance
- Melony noted for support and knowledge
- interview accompaniment and coaching mentioned as standard practice
- claims 40 years operating history
- VEVO registered (their website claim)
What reviews say by service
- Disability Employment Services
- job support staff praised for empathy and flexibility; interview coaching and placement assistance highlighted
- NDIS Plan Management
- listed on website but no review text speaks to this service
- Supported Accommodation & SDA
- listed on website but no review text speaks to this service
How it compares
- Rated 4.5 against a 4.46 average across the 96 supported accommodation & sda businesses listed here.
- Has more Google reviews than 71% of the businesses in this directory.
How we scored this
How We Score Star rating 62
Review volume 61
Review recency 91
Review sentiment 58
Profile completeness 100
Verification 30
Rating breakdown
5
22
4
0
3
0
2
0
1
3
Common questions
- Do you help people attend job interviews?
- Yes. Reviews mention staff will accompany clients to interviews to brief them and help reduce nervousness.
- How long does it typically take to get started?
- One review notes a two-week wait before getting help, suggesting delays for new clients not yet in the system.
Similar disability services nearby
70
MatchWorks Fremantle
4.0(49)✓ Google-verified
Reviewers consistently praise named employment consultants, particularly Kulsoom Bibi, Lachlan Jones, and Hannah Winning, for genuine support that moves people into jobs and helps with practical barriers like birth certificates and phone skills. However, reception and phone support draw sharp complaints about rudeness and long waits, and some job placements fall short of what people are capable of doing.
NDIS Plan ManagementSupported Accommodation & SDA
26 low data
Ministerial Advisory Council on Disability
No rating yet
No customer reviews are available for this government advisory body. Check their website or contact them directly for information about their current services and how to access advocacy support.
NDIS Plan ManagementSupported Accommodation & SDA