No customer reviews are currently available for this Midland location. The business claims to offer NDIS support coordination, plan management, daily living support, accommodation, and allied therapies across the eastern suburbs, but independent feedback is limited.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. The business states it is NDIS registered and operates in Midland, offering accommodation support and personal care services across Western Australia.
A small cluster of reviewers praise named staff like Naomi for taking time and solving problems quickly. The vast majority report months-long waits for application responses, unanswered letters and emails, staff treating them with condescension or contempt, and promised therapies not materialising. Many cite unqualified personnel and a disconnect between NDIS promises and actual support delivery.
Dee, Trish, Emily and other named consultants earn consistently strong praise for genuine care, flexibility, and follow-through in job placement. People with disabilities report feeling heard and supported rather than processed. A vocal minority complain about rigid appointment rules, loss of a valued worker, and no private meeting space, citing open-plan office design and management unresponsiveness. The business provides employment support services including job finding, skills training, and post-placement check-ins. Strength lies in individual consultant relationships rather than process or systems. Clients report managers decline phone appointments and avoid sharing contact details, citing pressure from superiors.
Last updated 2026-08-01