Most reviewers praise caring, experienced staff and responsive management; the founders visit clients personally and adapt care to individual needs. Two one-star complaints centre on billing confusion and a transport error where the client was charged for staff fault, raising questions about accountability.
Based on limited recent reviews, so treat this as low-confidence.
Most clients praise the team's genuine care and willingness to support beyond standard hours, naming coordinators like Evy and Jodie for their dedication through personal crises. Weekend respites and flexible after-hours phone support stand out. Two older reviews flag management issues and unclear billing for simple inquiries, though recent activity is uniformly positive.
Most reviewers praise Danecare staff as caring and reliable over years of service, with several noting strong mental health and wellbeing outcomes. One detailed complaint raised concerns about autism diagnosis, NDIS funding clarity, billing mistakes, and whether staff understood their goals.
Most users find staff helpful and the permit process straightforward. One significant complaint about rude treatment; a small group expressed frustration that strict walking-distance criteria didn't match their disability profile.
Last updated 2026-08-01