Every review gave five stars. People value Faith and her team for being thorough yet warm during assessments, explaining each step clearly, and turning what could be stressful into something manageable. Staff respond quickly, work well with support networks, deliver practical strategies that actually work, and keep the client's needs central to every decision.
Reviewers repeatedly describe the team as knowledgeable and professional, whether delivering PBS assessments, creating behaviour plans, or providing ongoing support. The business operates across Perth metro, regional WA, and nationwide telehealth, with staff praised for consistency, reliability, and genuine care.
All eight reviews are five-star. Reviewers consistently describe staff as knowledgeable and the respite care experience as professional and welcoming, with one noting that the service matched what was advertised on their website.
Staff at PlanCare, particularly named care managers Serin and Sivy, earn consistent praise for responsiveness and clear explanation of funding choices and transitions. Monthly check-ins, same-day responses, and invoicing reliability appeal to those managing care budgets, though reviewers noted past delays during policy shifts have now stabilised.
Review evidence is limited. The business lists AHPRA-qualified nursing, continence care, and supported accommodation services across Perth; category average for Supported Accommodation is 4.46. Customer detail is not yet available.
Last updated 2026-08-01