Recent visitors praise individual staff like Stephanie Moss for their patience and knowledge, and note quick delivery once orders clear the system. However, lengthy waits (two years mentioned) and confusing administrative hoops frustrate others; some gave up and ordered elsewhere.
Based on limited recent reviews, so treat this as low-confidence.
Most reviewers praise SensesWA's caring approach and willingness to accommodate individual needs. However, some report weak follow-up and uneven communication during initial contact phases.
At Home Care shows stark polarization: older five-star reviews describe committed carers and smooth complex care, while recent one-star complaints cite rude staff, flaky scheduling, and administrative indifference. The wheelchair van earns consistent praise, but current clients report falling service standards and no accountability when issues arise.
Long-time clients praise Enable WA's caring approach and individual coordinators who go beyond expectations. However, newer or departing clients report serious gaps: calls unanswered, services cancelled last-minute, NDIS paperwork delayed, and decisions imposed without discussion. Experience appears highly dependent on the individual coordinator or worker assigned.
Last updated 2026-08-01