ORS Joondalup consistently draws praise for staff warmth and accessibility. Review counts are limited, but current feedback emphasises welcoming reception and helpful interactions.
Based on limited recent reviews, so treat this as low-confidence.
Strong personal service when you reach staff in person, but phone contact is unreliable-callers report waits of 20+ minutes, disconnects, or rudeness. Long-term reviews praise friendliness and knowledge; recent ones flag being "locked in" with limited help once enrolled.
Most people report Meg, Leanne, and Paul helped them rebuild confidence and find work. Specific praise centres on genuine empathy and consistent follow-up from named consultants. One recent one-star review offers no detail.
Five-star reviews centre on warm, supportive reception staff and engaged therapists, particularly Lotte and Dannii. One-star reviews consistently report month-long waits, unresponsive admin, and a clinician perceived as dismissive and biased.
Last updated 2026-08-01